EU borders agency must improve information access arrangements following complaint by Drone Wars UK

The European Ombudsman has ruled that the European Border and Coast Guard Agency, Frontex, should reform its access to information arrangements following complaints about difficulties in obtaining information made by Drone Wars UK and German open government platform FragDenStaat.

The Ombudsman’s ruling follows a two year investigation which examined how Frontex deals with requests for public access to documents, and particularly requests submitted by email and through civil society access to information websites such as FragDenStaat and AskTheUK.org.  At present Frontex only accepts communications through its own difficult-to-use communication portal and  refuses to communicate by e-mail or third party information access websites – a complicated and unnecessary hurdle for anyone seeking information about the organisation.

As well as investigating the portal requirement and the ability to submit and to receive documents by e-mail the Ombudsman, Emily O’Reilly also inquired into concerns about restrictions imposed by the copyright of Frontex documents, long-term accessibility of documents through the portal, and Frontex’s requirement for those requesting information to submit personal identification and the lack of routes to allow this.

Border Drones

Drone Wars UK submitted an information request to Frontex in July 2020 as part of our ‘Crossing A Line‘ investigation, in which we highlighted the growing use of drones for border control operations and the threats to human rights which this poses.  Read more